Meluvi
Contact & Support

A personal gift deserves thoughtful care.

Have a question about Meluvi or need help with a gift? Get in touch. For order enquiries, include your order reference and a short description of the issue. Please never send passwords or full payment-card details.

Email us

support@meluvi.ai

Before you write

Many questions are answered in our frequently asked questions. You can also read how we handle personal information and the conditions for purchases and song use.

Send a request

We will verify your identity and, where relevant, your ownership before sharing personal information or acting on a deletion request. Your email address alone does not prove ownership.

For an order-related issue, include both references. We will check access to the gift before linking your request to the order.

Do not include passwords, card details, identity documents or private gift links.